Faq

Here’s a detailed FAQ (Frequently Asked Questions) for LioGames covering all the essential details:


LioGames FAQ

1. How to use LioGames?

LioGames is a global digital platform that offers a variety of prepaid codes, game vouchers, and top-up services for popular games. We provide fast, secure transactions for a wide range of gaming and digital products, including Google Play, Amazon Pay, Razer Gold Pins, Smile One codes, Free Fire pins, and more.


2. Is LioGames safe for Mlbb?

We are the authorized online reseller for MLBB Diamonds. LioGames offers various denominations in our store depending on your gaming needs. Besides that, we also provide you with multiple payment options. We provide 24/7 customer service and fast & reliable delivery.


3. How to buy Smile One coin in India?

How to purchase Smile One Code in LioGames:

  1. First, select the Smile One Code denomination.
  2. Besides, enter your email id.
  3. After that, check out and choose your payment method.
  4. After payment is made, the Smile One Coin you purchased will be credited to your account within 30 minutes.

4. Does LioGames support UPI?

Yes, LioGames supports UPI. You can use UPI to make purchases and payments on Google Play, Amazon, and other platforms. 

Step 1: Choose your products in LioGames and then click “Add To Cart” to be directed to the checkout page.
Step 2: On the checkout page, click on “Online Payment” and select UPI. Then, click “PayNow”.
Step 3: You will be directed to the UPI page for payment.
Step 4: Follow the on-screen instructions so you can make the payment. Once the transaction is completed, please allow the payment gateway to redirect you to our website so you can complete the transaction fully.


5. How do I redeem a LioGames Gift Card?

  1. Login to your LioGames account.
  2. Go to My Account > Gift Card.
  3. Enter your gift card code in the “Enter Code” field.
  4. Click Redeem to add the balance to your account.

6. Where can I redeem my LioGames gift card?

Redeem instruction:

  1. Go to https://www.liogames.com/my-account/gift_card/ or click on Gift Card from your account then Redeem Gift Cards.
  2. Select the denomination of the code you purchased
  3. Enter the pin you have purchased.

7. What payment methods does LioGames accept?

LioGames supports multiple payment options, including:

  • UPI/Paytm
  • Cryptocurrency (USDT/BTC/LTC)
  • Neosurf, Pix, Western Union
  • Local payment methods in selected countries

8. How fast is the delivery for purchased items?

LioGames offers instant delivery for all digital goods and services. Once your payment is confirmed, your codes or top-up will be delivered immediately via email or directly within your account.


9. How do I contact LioGames customer support?

LioGames offers 24/7 customer support. You can reach out to us via:

  • Live Chat on the website for instant assistance.
  • Email: Send your inquiries to [email protected].
  • Whatsapp: Send your inquiries to +421 35/230 48 36

10. Can I get discounts on purchases at LioGames?

Yes! LioGames frequently offers discounts and special promotions on popular gaming products. Follow our Telegram group or check our website for the latest deals.


11. How do I get my order ID after purchasing?

After completing your payment, you will receive an order confirmation email with your order ID. You can also find your order ID in the Order History section of your account.


12. Is it safe to shop on LioGames?

Absolutely! LioGames uses advanced encryption technology and secure payment gateways to ensure that your personal and financial information is protected at all times.


13. Can I request a refund if needed?

Refunds are subject to the terms and conditions of the specific product purchased. Please contact customer support with your order details, and they will assist you based on our refund policy.


14. Do you offer reseller options?

Yes, LioGames allows resellers to join the platform. Resellers can get up to 20% discounts on various products. For more information, contact our support team or check the Reseller section on our website.


15. How do I know if my product is available?

All available products will be listed on the Shop page of the LioGames website. If a product is out of stock, it will be marked as such or removed from the listing temporarily.


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